piggybet Privacy Policy

This Privacy Policy ("Policy") describes how piggybet ("piggybet," "we," "us," "our") collects, uses, stores, and protects the personal data of individuals ("you," "Player," "User") who access or use the piggybet website at https://piggybet.vip and all associated services (collectively, the "Platform").

piggybet is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is designed to help you understand what data we collect, why we collect it, and what choices you have regarding your personal information.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations, piggybet acts as the data controller in respect of the personal data collected through the Platform.

As data controller, piggybet determines the purposes and means by which your personal data is processed. Where piggybet engages third-party service providers to process data on its behalf, those parties act as data processors and are bound by contractual obligations to process data only in accordance with piggybet's instructions and applicable law.

If you have any questions about how piggybet handles your personal data, or wish to exercise any of your data subject rights, please refer to Section 14 (Contact Us) of this Policy.

piggybet collects the following categories of personal data from Players:

Identity Data

• Full legal name
• Date of birth
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence)
• Photograph or selfie (where required for identity verification)

Contact Data

• Email address
• Mobile phone number
• Residential address (including barangay, city, province, and postal code)

Financial Data

• GCash or PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks)
• Transaction history, including deposits and withdrawals in Philippine Peso (PHP)

Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps

Usage Data

• Games played, wagers placed, and game session history
• Bonus and promotion usage
• Customer support interactions and correspondence

piggybet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. Please refer to Section 8 (Cookies) for further details.
• Third-party sources: Data received from identity verification service providers, payment processors, fraud prevention agencies, and regulatory authorities where permitted by law.

piggybet uses your personal data for the following purposes:

• Account management: To register and maintain your piggybet account, verify your identity and age (21+ requirement), and manage your account settings.
• Service delivery: To provide access to games, process deposits and withdrawals in PHP, and deliver customer support.
• Legal and regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Philippine Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct.
• Responsible gaming: To monitor gaming behaviour, identify players who may be at risk, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality and user experience of the Platform.

piggybet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you have agreed to, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out for piggybet's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

piggybet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Identity verification providers: Third-party services used to verify your identity and age in compliance with regulatory requirements.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your financial transactions.
• Fraud prevention and AML services: Agencies and platforms used to detect and prevent fraudulent activity and money laundering.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), and other competent authorities where disclosure is required by law or court order.
• Professional advisers: Legal, accounting, and auditing firms where necessary for the conduct of piggybet's business.

All third-party data processors engaged by piggybet are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with piggybet's documented instructions.

piggybet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These cookies cannot be disabled without affecting core functionality, such as maintaining your login session.
• Performance and analytics cookies: Used to collect anonymised data about how Players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience.
• Marketing cookies: Used to deliver relevant promotional content based on your interests and usage behaviour. These cookies are only placed with your consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

piggybet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general principle:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML regulations and PAGCOR requirements.
• Customer support correspondence is retained for a period of three (3) years.
• Marketing consent records are retained for the duration of your account and for one (1) year following account closure.
• Technical and usage data collected via cookies is retained for periods specified in our cookie settings, typically ranging from session-only to a maximum of two (2) years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with piggybet's data disposal procedures.

piggybet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Staff training on data protection obligations and information security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, piggybet will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Philippine Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by piggybet:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data piggybet holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the piggybet Data Protection Officer using the details provided in Section 14 of this Policy. piggybet will respond to all valid requests within thirty (30) days of receipt.

The piggybet Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing casino-style gambling. piggybet does not knowingly collect personal data from individuals under the age of 21.

If piggybet becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

piggybet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Where changes are material, piggybet will provide reasonable notice to registered Players via email or a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how piggybet protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way piggybet handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by piggybet.